A circuit
that has to be there
A federal healthcare facility in Detroit runs on a TSP-priority dedicated fiber circuit. We operate the fiber underneath, the optics on either end, and the maintenance windows. Ten-plus years of carrying a circuit that has to be there because it's a hospital.
When the circuit has federal priority, restoration time isn't a recommendation.
Federal healthcare facilities operate under regulated continuity requirements. The Telecom Service Priority program isn't a marketing tier. It's a federal designation that imposes restoration timelines on the carrier underneath the circuit. If the circuit drops, the clock starts. The repair is on the carrier.
The hospital sits in Detroit. The Z-end optic, the fiber path, the A-end optic, and the cross-connect in our cage between, all of it is our infrastructure. The clock is on us.
Built the circuit. Carried it for a decade. Repaired it same-day every time.
We delivered the 100Mbps Ethernet circuit from our Troy POP to the Detroit campus on our owned Southeast Michigan fiber. Optics on each end maintained by our team. Cross-connect terminated in our cage. The whole path is our infrastructure.
Outages on TSP-priority circuits are infrequent and fast to repair. The handful of incidents in the relationship history have all returned to service the same day. Site access for maintenance follows the federal access process. Our team has been through it more than once.
Ten-plus years on the same fiber path.
The circuit runs. The fiber sits where it was lit. The optics get refreshed on the maintenance cycle. The facility on the other end runs what it runs. We make sure the circuit is up to carry it.
The story isn't visible to most people. Federal healthcare delivery is plumbing. Plumbing works because someone owns the pipe, knows where every elbow is, and answers the phone when the pressure changes. That's the part of the case study that doesn't fit in a stat.
Got a project? Let's talk it through.
We'll work out what would actually fit. If that's not us, we'll point you to who.