WAN circuits
across three countries
A Fortune 500 manufacturer's plants and datacenters span the US Midwest, US South, and Mexico. The circuits between them are ours,and so is the responsibility for the carriers underneath, the BGP peering at every site, and the NOC when a path flaps at 3 a.m.
A global manufacturer's plants don't talk to each other unless somebody runs the in-between
They have plants and datacenters in Dearborn, Dallas, and Mexico City. The business runs across all of them,design, manufacturing, supply chain, financials. The data has to move between sites in real time, with the throughput and predictability you'd expect from a Fortune 500 backbone.
They didn't want to be the team coordinating between three regional carriers, three different SLAs, and three different ticketing systems. They wanted one operator on contract, one BGP peer, one ticket queue, and one phone number,and they wanted the operator to chase the upstream carrier when a circuit started flapping, not them.
One contract for the circuits, the carriers, and the NOC
We deliver point-to-point Ethernet between their sites. In Mexico we partner with Transtelco for the last-mile; in the US we use our own fiber across Southeast Michigan plus commercial transit for the long-haul. We peer BGP with their core at every endpoint.
When a transit path flaps, our 24/7 NOC opens the ticket with the upstream carrier, escalates as needed, and reports back with a structured RFO. Their network engineering team gets one update from one operator instead of chasing three carriers in three timezones.
Their WAN planner brings us into capacity planning conversations the way you bring in an in-house team,most recently for a 100G backbone diversification effort between Troy and one of their core sites. We scope, we KMZ, we propose.
Multi-year, multi-country, one number to call
Their WAN runs over our circuits across three regions. When there's an outage, the RFO lands same-day with the root cause and the fix already in motion.
Their network team focuses on what they do. We focus on what we do. One contract for every site. Three regional carriers become one operator's problem,ours.
Got a project? Let's talk it through.
We'll work out what would actually fit. If that's not us, we'll point you to who.