Same shared hosting
since 2008
An independent professional in Southeast Michigan signed up for shared cPanel hosting from us in 2008. Eighteen years later, we still host his site and his email. He's been paying the same monthly bill since the day he signed up. We didn't churn him to a bigger plan he doesn't need. He didn't leave for a cheaper one.
Small customers usually outgrow their first host. Or get pushed.
Shared hosting is a commodity tier. The economics push hosts to upsell small customers into bigger plans, churn them out when the margins thin, or quietly retire the platform that's running their site. Most small businesses cycle through three or four hosts in eighteen years for one of those reasons.
An independent professional doesn't have a procurement team to evaluate alternatives. They need the site up, the email working, and the bill predictable. When something breaks, they need a person they can reach who knows the account.
Kept hosting him. Same plan, eighteen years.
The hosting plan he bought in 2008 is the hosting plan he has today. The bill is the same. The control panel is the same. The account number is the same. We've refreshed the underlying servers twice; the cPanel account moved each time without changing anything customer-facing.
When something goes sideways, he calls. The on-call engineer who picks up has read the ticket history and knows the account. The fix happens that day, and the next renewal arrives at the same price.
Same shared hosting. Same email. Same operator on the other end of the phone.
Eighteen years of one small customer being a continuous line item on the books. Worth the engineering attention not because the revenue is large but because the principle is: the customer signed up, the deal was to host his site, and we're still hosting it.
Continuity is more obvious to a small business than to a Fortune 500. The Fortune 500 expects it. The solo professional notices.
Got a project? Let's talk it through.
We'll work out what would actually fit. If that's not us, we'll point you to who.